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•A smart and impressive conversation

•A smart and impressive conversation

•A smart and impressive conversation

•A smart and impressive conversation

•A smart and impressive conversation

•A smart and impressive conversation

•A smart and impressive conversation

•A smart and impressive conversation

•A smart and impressive conversation

•A smart and impressive conversation

•A smart and impressive conversation

•A smart and impressive conversation

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Interactive Banking with Conversational AI

Enable conversational banking and provide banking services through conversational AI Voicebots and Chatbots. Elevate customer experience and improve CSAT scores.

Conversational AI built and trained exclusively for Banking

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We Provide Solutions to

Regional Banks

Financial Institutions

Fintech

Challenger Banks

Retail Banking

Transform the way you interact with your customers with intelligent Chatbots and Voicebots and deliver a hyper-personalized banking experience to your customers.

Provide 24x7 assistance

Banking on the customer's favorite channel: WhatsApp, Messenger, SMS, Calls, and more

Generate leads

Streamline core banking services

Corporate Banking

Happy customers drive you more business. Deliver a delightful banking experience to your customers – with intelligent Chatbots and Voice bots ready to assist them 24×7.

Provide helpful assistance

Enable faster transactions

Resolve issues proactively

Drive business growth

From Digital Banking to Conversational Banking

Automate Banking Services

Save your and your customers’ time by streamlining your services. Encourage your customers to make transactions, find information, and process service requests all by themselves.

Deploy Helpful, Intelligent Assistants

Intelligent Chatbots and Voicebots are ready 24×7 to support your customers. They can report lost cards, ask for information or make transactions with simple human-like conversations.

Banking Where Your Customers Want

InfyAssist omni-channel capabilities enable you to interact with customers on their preferred channel. Also, they can switch channels without losing the context of the conversation.

Analyze and Improve Your Customer Interaction

Monitor conversations happening with your customers with advanced analytics tools on our platform and get powerful insights into customers’ behavior, sentiments, intent, and more.

Ensure Security with Voice Biometric

InfyAssist advanced voice recognition technology can identify and verify the user’s identity. Provide a secure, convenient authentication option to your customers.

Banking AI Knowledgebase

Pre-trained with 1000s of AI rules specific to Banking

Integrated with Contact Center Solutions

Pre-integrated with contact center solutions such as Five9, Ameyo, Cisco, Genesys and Avaya

Omi-Channel and Multi-Lingual

Enables you to interact with your customers on their preferred channel in their native language

Millennial Ready

Enable customers to interact with your bank and make transactions through Text/SMS, Messenger, and other channels that millennials prefer

Business Benefits

Increase Revenue

Help your customers find information faster with 24x7 assistance. Point them in the right direction to shorten their sales cycles so they can make quick decisions.

Decrease Support Costs

Let intelligent Chatbots and Voicebots take care of your manual, repetitive tasks. Save up to 40% on customer support costs.

Reach More Customers

Leverage omni-channel, multi-lingual conversational platform to interact with people speaking different languages on the channels they prefer.

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