Reduce Debt Collection Costs with AI-Powered Voicebot and Chatbot
Leverage human-like Voice bot to enable faster collections at lower debt collection costs. Implementing artificial intelligence (AI) in debt collection leads to higher pay-back rates and better customer experience.
Automated Debt Collection with Intelligent Voicebot and Chatbot
Multi-Lingual
Talk to your customers in the language of their choice. The Voicebot supports English, French, Spanish, Italian, Chinese, and Hindi whereas the Chatbot supports 150+ languages
Human-like
Enable human-like conversations with your customers. The Voicebot and Chatbot can understand the context, intent, and sentiments of the conversation
Friendly
Customers often complain about the tone and attitude of human agents. The Voicebot and Chatbot can talk politely and not offend customers
Omni-channel
Reach your customers on the digital/text channels, such as SMS, Messenger, and WhatsApp, as well as on voice channels, such as calls and Voicebot on the website or App
Low Cost
Save cost involved in recruiting, training, and operating the debt collection teams. The Voicebot and Chatbot can save you up to 70% on debt collection costs
Scalable
Through automated debt collection, you can make hundreds of collection calls at the same time to meet your requirements
Human-In-Loop
Seamlessly transfer the call to a human agent if required
Enhanced Accounts Receivable Management (ARM)
Our AI Agents automatically initiate contact with the right parties while keeping track of PTPs. The AI Agents (voicebots and chatbots) excel at handling high-volume, low-value tasks, enabling human agents or collectors to focus on strategic problem-solving.