Smarter Collections, Better Results

Our AI Agents take the burden off your team by initiating timely contact, tracking Promises to Pay (PTPs), and managing follow-ups. By automating high-volume, low-value tasks, they free your human collectors to focus on strategic challengesβ€” boosting efficiency and recovery rates

Real-time tracking of payment commitments

Reduced manual effort with automated reminders

Data-driven insights to prioritize high-value accounts

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Automated Debt Collection with Intelligent Voicebot and Chatbot

Multi-Lingual

Talk to your customers in the language of their choice. The Voicebot supports English, French, Spanish, Italian, Chinese, and Hindi whereas the Chatbot supports 150+ languages

Human-like

Enable human-like conversations with your customers. The Voicebot and Chatbot can understand the context, intent, and sentiments of the conversation

Friendly

Customers often complain about the tone and attitude of human agents. The Voicebot and Chatbot can talk politely and not offend customers

Omni-channel

Reach your customers on the digital/text channels, such as SMS, Messenger, and WhatsApp, as well as on voice channels, such as calls and Voicebot on the website or App

Low Cost

Save cost involved in recruiting, training, and operating the debt collection teams. The Voicebot and Chatbot can save you up to 70% on debt collection costs

Scalable

Through automated debt collection, you can make hundreds of collection calls at the same time to meet your requirements

Human-In-Loop

Seamlessly transfer the call to a human agent if required

Enhanced Accounts Receivable Management (ARM)

Our AI Agents automatically initiate contact with the right parties while keeping track of PTPs. The AI Agents (voicebots and chatbots) excel at handling high-volume, low-value tasks, enabling human agents or collectors to focus on strategic problem-solving.

Use Cases: Conversational AI in Debt Collection

Automate Payment Negotiation

Allow seamless switch from Voicebot to Chatbot

Automate Disposition

WhatsApp Debt collection bot

Automate debt collection on Voice and Chat channels

SMS/Text based Debt collection bot

Why InfyAssist Stands Out

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