Our AI Agents take the burden off your team by initiating timely contact,
tracking Promises to Pay (PTPs), and managing follow-ups. By automating high-volume,
low-value tasks, they free your human collectors to focus on strategic challengesβ
boosting efficiency and recovery rates
Real-time tracking of payment commitments
Reduced manual effort with automated reminders
Data-driven insights to prioritize high-value accounts
Automated Debt Collection with Intelligent Voicebot and Chatbot
Multi-Lingual
Talk to your customers in the language of their choice. The Voicebot supports English, French, Spanish, Italian, Chinese, and Hindi whereas the Chatbot supports 150+ languages
Human-like
Enable human-like conversations with your customers. The Voicebot and Chatbot can understand the context, intent, and sentiments of the conversation
Friendly
Customers often complain about the tone and attitude of human agents. The Voicebot and Chatbot can talk politely and not offend customers
Omni-channel
Reach your customers on the digital/text channels, such as SMS, Messenger, and WhatsApp, as well as on voice channels, such as calls and Voicebot on the website or App
Low Cost
Save cost involved in recruiting, training, and operating the debt collection teams. The Voicebot and Chatbot can save you up to 70% on debt collection costs
Scalable
Through automated debt collection, you can make hundreds of collection calls at the same time to meet your requirements
Human-In-Loop
Seamlessly transfer the call to a human agent if required
Enhanced Accounts Receivable Management (ARM)
Our AI Agents automatically initiate contact with the right parties while keeping track of PTPs. The AI Agents (voicebots and chatbots) excel at handling high-volume, low-value tasks, enabling human agents or collectors to focus on strategic problem-solving.
Use Cases: Conversational AI in Debt Collection
Automate Payment Negotiation
Allow seamless switch from Voicebot to Chatbot
Automate Disposition
WhatsApp Debt collection bot
Automate debt collection on Voice and Chat channels
SMS/Text based Debt collection bot
Why InfyAssist Stands Out
Proven ROI: Businesses report up to 70% cost reductions and 30% higher recovery rates (add real stats if available).
Customer-Centric Design: Friendly interactions improve satisfaction, even during debt collection
End-to-End Solution: From outreach to resolution, our AI handles it allβ seamlessly and scalably.